Strategies and processes to optimize sales performance, including lead generation and conversion.
Systems and strategies to manage customer interactions, support, and data throughout the customer lifecycle.
Providing assistance and troubleshooting for products or services, often including installation and maintenance.
Offering training programs for staff and customers to ensure effective use of products or services.
Strategies and campaigns to promote products and services, including digital marketing, advertising, and public relations.
Logistics and supply chain management to ensure timely delivery of products to customers.
Support provided after the purchase, including warranty services, repairs, and customer feedback collection.
Engaging customers in a way that identifies their needs and offers tailored solutions.
Gathering and analyzing data to understand market trends, customer preferences, and competitive landscape.
Handling warranty claims and providing repair services for defective products.